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Product and Routine Questions

How should I incorporate various serums into my skincare routine?

For optimal use of your skincare serums, apply them after cleansing in order from the thinnest to the thickest texture. It’s important to layer them correctly for the best results. Each serum may have specific instructions, such as frequency and time

Why do different bottles of Glowmaker have varying colors, and how does this affect potency?

The color of Glowmaker can vary due to natural differences in the batch of ferulic acid and extracts used, like grape extract, which can change the serum color depending on the harvest. While variation exists, all batches are thoroughly tested to ens

Can I continue using my vitamin C serum if it has turned orange?

Once a vitamin C serum changes color to orange, it indicates oxidation and a decline in efficacy. While it may not be harmful, an oxidized serum no longer offers skincare benefits and could potentially cause irritation. Therefore, it is best to repla

How can I get an update on when a product will be back in stock?

To receive updates on product restocking, please click the 'Notify me when available' button on the product page and enter your email address. We will send out notifications to subscribed customers once the product is back in stock.

Are Maelove products unscented?

All of our products are fragrance-free and do not contain added fragrances to mask natural scents. While Vitamin C serums, in general, have a distinct scent often described as similar to 'hot dog water,' this is because of the natural aroma of Ascorb

Is it normal for certain serums to have a watery consistency and a strong scent?

Yes, some serums are formulated to have a thin, water-like consistency, which is perfectly normal. While our products are fragrance-free, meaning no artificial fragrance is added, they may have a natural scent, which can be unusual or strong to some

How long should I expect to see results from products aimed at fading dark spots?

For most over-the-counter products designed to fade dark spots, results typically become noticeable after consistent usage for around three months, as suggested by dermatological experts. It's important to remember that the time required can vary dep

Can I store my Glow Maker, Multi Peptide Squad, and Moonlight Advanced Retinal Serum in the refrigerator?

It is recommended to store unopened serums in the fridge to maintain freshness until you are ready to use them. While refrigerating opened products is not necessary, it can help extend their freshness and shelf life if you do not plan on using them q

Which is more effective for fading dark spots: Fadeaway or Glow Maker serum?

While both products can be beneficial when used together with a retinoid product for a powerful combination, if you have to choose one specifically for dark spots, the Fade Away serum is the recommended option.

Can I leave a review for a product I've purchased?

Yes, we encourage our customers to leave reviews. We send out an email invite to review approximately 40 days after the receipt of your product to ensure you've had enough time to try it out. In the meantime, feel free to share your thoughts on our s