Reach out to our Customer Support team by clicking the "Contact us" link above or via email at team@maelove.com

Maelove Skincare

<p>Currently, we only ship to US and Canada addresses. However, we are exploring options to ship to additional international locations and hope to offer this service in the future. If you provide us with your email, we&apos;ll gladly notify you once international shipping to your location becomes available.</p>

Currently, we only ship to US and Canada addresses. However, we are exploring options to ship to additional international locations and hope to offer this service in the future. If you provide us with your email, we'll gladly notify you once internat

Do you ship internationally?

Shipping and Delivery

General

How should I incorporate various serums into my skincare routine?

Why do different bottles of Glowmaker have varying colors, and how does this affect potency?

Can I continue using my vitamin C serum if it has turned orange?

How can I get an update on when a product will be back in stock?

Are Maelove products unscented?

Is it normal for certain serums to have a watery consistency and a strong scent?

How long should I expect to see results from products aimed at fading dark spots?

Can I store my Glow Maker, Multi Peptide Squad, and Moonlight Advanced Retinal Serum in the refrigerator?

Which is more effective for fading dark spots: Fadeaway or Glow Maker serum?

Can I leave a review for a product I've purchased?

Product and Routine Questions

Is there an option for expedited shipping?

What should I do if I receive only part of my order?

What should I do if my package is delivered to the wrong address or if I have entered my shipping details incorrectly?

How can I track my order and what should I do if there's a shipping issue?

What are my options if I'm unsatisfied with a product?

Returns and Exchanges

How can I change the shipping address after placing an order?

How can I cancel my order or request a refund?

How do I handle an order if my billing address is incorrect?

What's the procedure to add an item to an existing order or to cancel it?

Order Management

What are the perks of being a member of Jackie's Family Circle?

Can I choose different products for each recurring shipment? Are there any restrictions?

Do I have to order 4 items for Jackie's Family Circle?

Is shipping free?

On what frequency can I schedule my Jackie's Family Circle order? Can I postpone or move my shipment date?

Do you ship internationally?Updated 9 months ago