Shipping and Delivery
What should I do if I receive only part of my order?
If you only received part of your order and the packing slip indicates more items should have been included, please send us a message. We'll swiftly remedy the issue by creating a free replacement order for the missing items and you'll receive confir
Do you ship internationally?
We currently ship to the US and Canada. Please be on the look out for upcoming improved distribution options in the UK and EU. If we do not ship to your country, please provide us with your email and we'll gladly notify you once international shippin
What should I do if my package is delivered to the wrong address or if I have entered my shipping details incorrectly?
If your package has been delivered to the wrong address or if there's a mistake in your shipping details, please reach out to us as soon as possible. We can help sort out the situation. If the package is sent back to us, we can redeliver it to the co
How can I track my order and what should I do if there's a shipping issue?
For tracking information, please refer to the tracking URL provided in your shipping confirmation email. If there are any unexpected delays or issues with shipping, allow a few additional days for tracking updates. In case the issue persists, reach o