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Maelove Skincare logo

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Shipping and Delivery

Is there an option for expedited shipping?

Yes, we offer 2-day shipping via UPS, which you can select at checkout. Please note that our processing time still applies, and it's always a good idea to allow a few extra days for potential delays. Selecting expedited shipping does not guarantee th

What should I do if I receive only part of my order?

If you only received part of your order and the packing slip indicates more items should have been included, please let us know. We'll swiftly remedy the issue by creating a free replacement order for the missing items, and you'll receive confirmatio

Do you ship internationally?

Currently, we only ship to US and Canada addresses. However, we are exploring options to ship to additional international locations and hope to offer this service in the future. If you provide us with your email, we'll gladly notify you once internat

What should I do if my package is delivered to the wrong address or if I have entered my shipping details incorrectly?

If your package has been delivered to the wrong address or if there's a mistake in your shipping details, please reach out to us. We can help sort out the situation. If the package is sent back to us, we can redeliver it to the correct address. Pleas

How can I track my order and what should I do if there's a shipping issue?

For tracking information, please refer to the tracking URL provided in your shipping confirmation email. If there are any unexpected delays or issues with shipping, allow a few additional days for tracking updates. In case the issue persists, reach b