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Maelove Skincare logo

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Shipping and Delivery

What should I do if I receive only part of my order?

If you only received part of your order and the packing slip indicates more items should have been included, please let us know. We'll swiftly remedy the issue by creating a free replacement order for the missing items, and you'll receive confirmatio

Do you ship internationally?

We ship to US, Canada, UK, Australia and most of the EU. If you do not currently ship to your country, please provide us with your email and we'll gladly notify you once international shipping to your location becomes available.

What should I do if my package is delivered to the wrong address or if I have entered my shipping details incorrectly?

If your package has been delivered to the wrong address or if there's a mistake in your shipping details, please reach out to us. We can help sort out the situation. If the package is sent back to us, we can redeliver it to the correct address. Pleas

How can I track my order and what should I do if there's a shipping issue?

For tracking information, please refer to the tracking URL provided in your shipping confirmation email. If there are any unexpected delays or issues with shipping, allow a few additional days for tracking updates. In case the issue persists, reach b