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Maelove Skincare

<p>If your package has been delivered to the wrong address or if there&apos;s a mistake in your shipping details, please <a href="https://maelove.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">reach out to us</a> as soon as possible. We can help sort out the situation. If the package is sent back to us, we can redeliver it to the correct address. Please make sure to confirm the correct address with us.</p><p>Within 1 hour of placing your order, you can edit your shipping address by going to your &quot;Order Confirmation&quot; email and clicking the button labeled &quot;View Order Status&quot;. The order confirmation page that loads will allow you to edit your shipping address.</p>

If your package has been delivered to the wrong address or if there's a mistake in your shipping details, please reach out to us as soon as possible. We can help sort out the situation. If the package is sent back to us, we can redeliver it to the co

What should I do if my package is delivered to the wrong address or if I have entered my shipping details incorrectly?

Shipping and Delivery

General

How should I incorporate various serums into my skincare routine?

Why do different bottles of Glowmaker have varying colors, and how does this affect potency?

Can I continue using my vitamin C serum if it has turned orange?

How can I get an update on when a product will be back in stock?

Are Maelove products unscented?

Is it normal for certain serums to have a watery consistency and a strong scent?

How long should I expect to see results from products aimed at fading dark spots?

Can I store my Glow Maker, Multi Peptide Squad, and Moonlight Advanced Retinal Serum in the refrigerator?

Which is more effective for fading dark spots: Fadeaway or Glow Maker serum?

Can I leave a review for a product I've purchased?

Product and Routine Questions

What should I do if I receive only part of my order?

Do you ship internationally?

How can I track my order and what should I do if there's a shipping issue?

What are my options if I'm unsatisfied with a product?

Returns and Exchanges

How can I change the shipping address after placing an order?

How can I cancel my order or request a refund?

How do I handle an order if my billing address is incorrect?

What's the procedure to add an item to an existing order or to cancel it?

Order Management

What are the perks of being a member of Family Circle?

Can I choose different products for each recurring shipment? Are there any restrictions?

Is shipping free?

On what frequency can I schedule my Family Circle order? Can I postpone or move my shipment date?

What should I do if my package is delivered to the wrong address or if I have entered my shipping details incorrectly?Updated a month ago