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Maelove Skincare

<p>To cancel an order or request a refund, please contact us immediately. If your order has not yet been shipped, we will cancel the order and process a refund. Refunds may take 2 or more business days to reflect in your account depending on your bank or payment service.</p>

To cancel an order or request a refund, please contact us immediately. If your order has not yet been shipped, we will cancel the order and process a refund. Refunds may take 2 or more business days to reflect in your account depending on your bank o

How can I cancel my order or request a refund?

Order Management

General

How should I incorporate various serums into my skincare routine?

Why do different bottles of Glowmaker have varying colors, and how does this affect potency?

Can I continue using my vitamin C serum if it has turned orange?

How can I get an update on when a product will be back in stock?

Are Maelove products unscented?

Is it normal for certain serums to have a watery consistency and a strong scent?

How long should I expect to see results from products aimed at fading dark spots?

Can I store my Glow Maker, Multi Peptide Squad, and Moonlight Advanced Retinal Serum in the refrigerator?

Which is more effective for fading dark spots: Fadeaway or Glow Maker serum?

Can I leave a review for a product I've purchased?

Product and Routine Questions

Is there an option for expedited shipping?

What should I do if I receive only part of my order?

Do you ship internationally?

What should I do if my package is delivered to the wrong address or if I have entered my shipping details incorrectly?

How can I track my order and what should I do if there's a shipping issue?

Shipping and Delivery

What are my options if I'm unsatisfied with a product?

Returns and Exchanges

How can I change the shipping address after placing an order?

How do I handle an order if my billing address is incorrect?

What's the procedure to add an item to an existing order or to cancel it?

What are the perks of being a member of Jackie's Family Circle?

Can I choose different products for each recurring shipment? Are there any restrictions?

Do I have to order 4 items for Jackie's Family Circle?

Is shipping free?

On what frequency can I schedule my Jackie's Family Circle order? Can I postpone or move my shipment date?

How can I cancel my order or request a refund?Updated 9 months ago