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Maelove Skincare

Family Circle is our new subscription membership that gives you unprecedented freedom and flexibility when it comes to your skincare routine. Here are the perks:1. Lock in our best discounts: Pick 2 or more item for your subscription to unlock discounts up to 20% off on bundles with 4 or more products. You can choose to receive shipments every 1, 2, 3, or 4 months, depending on your needs. Shipping in the US for your Family Circle membership is always free.2. Try New Products: You&#x2019;re not locked into receiving the same products in each shipment. You can change any or all of the products for each recurring order. Want to try a new product or haven&apos;t run out of an existing product yet? No problem!3. Guaranteed Stock: Family Circle members get guaranteed stock of their favorite products, even when they&apos;re sold out on the website.4. Exclusive VIP Access: Gain priority access to new product launches and receive invitations to join Jackie&#x2019;s personal coffee chats, only for Family Circle members.

Family Circle is our new subscription membership that gives you unprecedented freedom and flexibility when it comes to your skincare routine. Here are the perks:. 1. Lock in our best discounts: Pick 2 or more item for your subscription to unlock disc

What are the perks of being a member of Family Circle?

Subscriptions & Family Circle

General

How should I incorporate various serums into my skincare routine?

Why do different bottles of Glowmaker have varying colors, and how does this affect potency?

Can I continue using my vitamin C serum if it has turned orange?

How can I get an update on when a product will be back in stock?

Are Maelove products unscented?

Is it normal for certain serums to have a watery consistency and a strong scent?

How long should I expect to see results from products aimed at fading dark spots?

Can I store my Glow Maker, Multi Peptide Squad, and Moonlight Advanced Retinal Serum in the refrigerator?

Which is more effective for fading dark spots: Fadeaway or Glow Maker serum?

Can I leave a review for a product I've purchased?

Product and Routine Questions

What should I do if I receive only part of my order?

Do you ship internationally?

What should I do if my package is delivered to the wrong address or if I have entered my shipping details incorrectly?

How can I track my order and what should I do if there's a shipping issue?

Shipping and Delivery

What are my options if I'm unsatisfied with a product?

Returns and Exchanges

How can I change the shipping address after placing an order?

How can I cancel my order or request a refund?

How do I handle an order if my billing address is incorrect?

What's the procedure to add an item to an existing order or to cancel it?

Order Management

Can I choose different products for each recurring shipment? Are there any restrictions?

Is shipping free?

On what frequency can I schedule my Family Circle order? Can I postpone or move my shipment date?

What happens is I forget to review my upcoming shipment?

What happens if a product I've selected becomes unavailable?

How do I cancel or pause my subscription?

How do returns work for subscriptions & Family Circle orders?

What are the perks of being a member of Family Circle?Updated a month ago