Family Circle is our new subscription membership that gives you unprecedented freedom and flexibility when it comes to your skincare routine. Here are the perks:. 1. Lock in our best discounts: Pick 2 or more item for your subscription to unlock disc
Absolutely! You have the flexibility to add, remove or swap out any or all of the products in your subscription each cycle. You'll receive an email reminder allowing you to make changes a few days before your next order is set to ship. There is no li
Shipping is always free in the US with our Family Circle program or if your order value exceeds US$45. Shipping to Canada is free if your order value is greater than CAD$120. Please note that any applicable taxes and duties will need to be paid by th
You can choose to receive shipments every 1, 2, 3, or 4 months, depending on your needs. You can easily postpone or get your order sooner by logging into your account and adjusting your next shipment date, skipping the next shipment or accelerating y
If you don't make any changes to your bundled products or shipping schedule, you'll receive the same set of products as your previous shipment at the set delivery cadence (eg 1, 2, 3, or 4 months depending on what you selected).
As a member of Jackie’s Family Circle, you're guaranteed to receive your selected products even if they're out of stock on the website.
You can cancel your subscription at any time by logging into your account and selecting the cancel option, or by contacting our customer service team at [email protected]. If you’d like to pause your membership for a specified period without canceling
Our standard return policy applies to Family Circle orders. Please refer to our returns page for detailed information.